Intelligent telephone wellbeing check-ins

A consistent check-in.A clearer path to human care.

Project Meredith helps aged-care teams carry out facility-approved routine wellbeing calls, see where attention may be needed and spend more of their time on personal care.

Natural conversation Human oversight Care-team connected
An older woman having a comfortable telephone conversation at home
Wellbeing call completeRecorded demonstration outcome
Support needed

“I’d really appreciate if someone from the care team could come and have a chat with me today.”

Visible to the care team for review
Resident experienceJust a familiar phone call
Care-team experienceA clear, structured view
Human responsibilityJudgement stays with people

Designed around the care team

Routine calls should create clarity, not more work.

Project Meredith turns each agreed conversation into a practical result that authorised staff can review and act on through the facility's own response process.

Less chasing

Routine check-ins happen consistently, with the result organised for review instead of scattered across informal notes.

Clearer priorities

Green, yellow and red workflow outcomes help the team recognise routine results, support requests and urgent information quickly.

More time for human care

Meredith supports the repeatable part of routine check-ins. Staff retain the judgement, relationship and follow-up that only people can provide.

One calm view of the day

See where human attention may be needed first.

The status board groups completed check-ins into a simple care-team view. Staff can open the conversation summary, review the relevant context and follow the facility's agreed pathway.

  • Plain-English call summaries
  • Role-based access for authorised users
  • Scheduling and no-contact visibility
  • Acknowledgement of care-team follow-up

GREEN, YELLOW and RED are care-team workflow categories for review and escalation. They are not diagnoses or clinical risk scores.

Hear the recorded demonstrations
Recorded test samples

Three wellbeing outcomes

Demonstration
1Alert
1Support
1All okay
Peter · sampleUnsteady after nearly falling · needs help
Alert required
Margaret · sampleFeeling flat · requests a care-team visit
Support needed
Christopher · sampleFeeling well · no additional needs
All okay

These names and scenarios are fictional. The outcomes shown here reflect the recorded Project Meredith test calls available on the Demonstration page.

How it works

A simple resident experience. A structured care-team view.

01

Your facility sets the check-in

You choose suitable residents, agreed questions, call times, authorised reviewers and the response pathway.

02

Meredith makes the call

The resident answers an ordinary phone. There is no app, screen, password, wearable or training to manage.

03

The care team sees what matters

A clear outcome and conversation summary help authorised staff decide where human attention may be needed first.

About Project Meredith

Built in Newcastle around a simple idea: technology should support care, not displace it.

Matt SalekFounder & Developer · Newcastle, NSW

Project Meredith was founded and developed by Matt Salek in Newcastle, NSW. It began with a practical question: can routine wellbeing check-ins be made more consistent and easier for care teams to review without pushing human judgement or relationships to the side?

The project is being developed as a support tool for aged-care organisations. Meredith carries out an agreed routine phone conversation and presents structured outcomes for authorised staff. Care staff remain responsible for review, judgement, escalation and follow-up.

Read about privacy, security and human oversight

A careful first pilot

Start small. Learn together. Keep people in control.

Project Meredith is currently seeking one Newcastle-area aged-care organisation for an initial supervised pilot. A suggested starting point is five consenting residents for four weeks, with every outcome reviewed by the care team. For the initial pilot, recording is intended to remain off unless a separate approved and consented arrangement is put in place.

Arrange a 20-minute conversationNothing needs to be signed at the first meeting.

Support for wellbeing check-ins, with clear boundaries.

Project Meredith supports wellbeing check-ins and care-team escalation workflows. It does not diagnose, prescribe treatment, make clinical decisions, replace clinical judgement, replace human care or replace emergency services. Human review and the facility's agreed response pathway remain central.