Intelligent telephone wellbeing check-ins

A consistent check-in.A clearer path to human care.

Project Meredith helps aged-care teams carry out approved routine wellbeing calls, see where attention may be needed and spend more of their time on personal care.

Natural conversation Safety-aware Care-team connected
An older woman having a comfortable telephone conversation at home
Wellbeing call completeDemonstration outcome
Support needed

“My hand is still aching a little. I’d like someone to check in.”

Visible to the care team for review
Resident experienceJust a familiar phone call
Care-team experienceA clear, structured view
Human responsibilityJudgement stays with people

Designed around the care team

Routine calls should create clarity, not more work.

Project Meredith turns each approved conversation into a practical result that authorised staff can review and act on through the facility's own response process.

Less chasing

Routine check-ins happen consistently, with the result organised for review instead of scattered across informal notes.

Clearer priorities

Green, yellow and red outcomes help the team recognise routine results, support requests and urgent information quickly.

More time for human care

Meredith handles the repeatable conversation. Staff keep the judgement, relationship and follow-up that only people can provide.

One calm view of the day

See where human attention may be needed first.

The status board groups completed check-ins into a simple care-team view. Staff can open the conversation summary, review the relevant context and follow the facility's agreed pathway.

  • Plain-English call summaries
  • Role-based access for authorised users
  • Scheduling and no-contact visibility
  • Acknowledgement of care-team follow-up
Open the demonstration
Demonstration data

Today's wellbeing checks

9:18 am
1Alert
2Support
9All okay
Evelyn H.Immediate concern reported
Alert required
Matt · demoHand ache · requests a check-in
Support needed
Arthur B.Practical help requested
Support needed
Margaret K.Completed 9:04 am
All okay
Frank D.Completed 9:11 am
All okay

Names and results shown here are fictional demonstration data.

How it works

A simple resident experience. A structured care-team view.

01

Your facility sets the check-in

You choose suitable residents, approved questions, call times, reviewers and the response pathway.

02

Meredith makes the call

The resident answers an ordinary phone. There is no app, screen, password, wearable or training to manage.

03

The care team sees what matters

A clear outcome and conversation summary help authorised staff decide where human attention may be needed first.

A careful first pilot

Start small. Learn together. Keep people in control.

A suggested starting point is five consenting residents for four weeks, with recording off by default and every outcome reviewed by the care team.

Arrange a 20-minute conversationNothing needs to be signed at the first meeting.

Support for wellbeing check-ins, with clear boundaries.

Project Meredith is a wellbeing check-in and escalation-support system. It does not diagnose, provide treatment, replace staff assessment or replace emergency services. Human judgement and the facility's approved response pathway remain in control.